Your baby deserves the best and so do you!
Discover our best-selling carriers and swaddles that make every moment comfy.
Discover our curated selection of premium baby essentials, exclusively available at the Reform x Tinytato Mother's Day Pop-Up. Perfect gifts for new mums and little ones.
Why Tinytato for your little ones?
Because your little one deserves the best start!
From breathable fabrics to hip-friendly support, Tinytato lets you care, carry, and cherish your baby with comfort in every moment.
Tinytato carriers are also acknowledged as “Hip-Healthy” products when used as directed by the IHDI.
We're proud to support the International Hip Dysplasia Institute (IHDI), a global leader in the fight against hip dysplasia, as a member of their Research Partnership Program.
1. What payment methods do you accept?
We accept the following payment methods for your convenience:
2. Is it safe to enter my credit card information?
We do not store your full card details. You may refer to our Privacy Policy.
3. Can I modify or cancel my order after placing it?
Yes, you can! Simply email us with your order number within 4 hours of placing it, and we will confirm any changes or cancellations once we have processed your request.
4. How do I place an order with the promotional offers?
It's easy! Just enter your discount code in the promo field when you reach the checkout page. Your savings will be applied right away.
1. Where do you ship from and to?
Our warehouses are located in Kuching, Sarawak for East Malaysia and Kuala Lumpur for West Malaysia. Currently we ship to every state in Malaysia (except rural areas in Sarawak)
2. How long will delivery take?
Your order will be delivered 2-3 business days after the purchase date.
3. How can I track my order?
To get your tracking number, just email us at hello@tinytato.com with your order number and a request to track your order. We will send the tracking information to you right away.
1. How long do refunds take to process?
All TinyTato products come with a 30-day limited warranty against manufacturing defects (see Refund Policy). If you ever receive a faulty or defective item, simply email us with the details within the warranty period, and we will happily make it right for you. Your satisfaction is our guarantee.
2. How do I return/exchange my TinyTato items?
We do not have a standard return or exchange policy, as we build our products to last. However, we fully guarantee your satisfaction. If your item arrives faulty or defective, simply email us with your order details and a photo, and we will make it right for you.
3. What happens when I received a wrong item?
If you receive an incorrect item, please let us know within 24 hours and include a list of what you were expecting. We will arrange a free pickup for the return and send you the right item right away.
4. What if my product is faulty or damaged?
If your item arrives faulty or damaged, please take a photo or video of the unopened package and let us know within 24 hours of receiving it. We will take care of it for you right away.
5. My item has been delivered but I have not receive it.
Please email us your order number at hello@tinytato.com, and we will immediately look into this with our delivery partner to help locate your package.
